Last updated: 28-10-2026
1. Ebooks, courses and premium articles (one-time purchases)
Because these are digital products delivered instantly, they are generally non-refundable once accessed. [SUGGESTED: If you are not happy, email us within 7 days of purchase and we will refund you in full, provided you have not completed more than [25]% of a course.]
2. HitMo Pro subscription
- You can cancel any time from My Account → Subscription. No more charges will be made after you cancel.
- After cancelling, you keep Pro access until the end of the period you already paid for.
- We do not refund partly used months or years.
3. Failed or duplicate payments
If you were charged twice or charged without getting access, email us with your payment ID. We will fix access or refund the duplicate amount.
4. How refunds are paid
Approved refunds go back to the original payment method through Razorpay within 5–7 working days (your bank may take longer). When a refund is issued, access to the related product ends.
5. Agency services
Refunds for services follow the proposal or agreement you signed. Money already spent on ads with Meta or Google cannot be refunded by us.
6. How to ask
Email info@hitmocreations.com with your name, email and order or payment ID. We reply within 2 working days.